Feel Free Again

Forte Village is getting ready for the summer, setting in place the highest health and safety protocols to protect his guest and the members of staff, according to the World Health Organization guidelines. In addition to these, it has introduced some extra measures with the support of a Scientific Medical Committee. The only resort in the world to apply a protocol that combines two very rapid tests, in order to create a protected environment that minimizes the risk of contagion and make you able to spend a serene holiday, without excessive restrictions that could compromise the spirit and enjoyment. To this end, Forte Village has developed the Covid Protection Protocol, which is set out below.

CUSTOMER PATHWAY AND CHECK-IN

• All checks will be carried out in a dedicated area, detached from the rest of the resort, in full compliance with all the measures provided by the security protocol.
• Test will be taken or at the airport lab or on arrival at the Resort in a dedicated confortable area, equipped with all the comfort and properly aseptic
• The medical facility includes a team of specialists who will use cutting-edge equipment in able to guarantee very high sensitivity / sensibility of the tests delivering results in a very short time. For the technical-sanitary specifications relating to the tests, see the following link
• The special “Covid protected” lounge will have for all customers: hand sanitizer gel, face masks, information leaflet on the resort’s anti COVID  procedures, disposable nitrile gloves to avoid possible anaphylactic reaction in people allergic to latex.
• From the arrival to the resort, the facility will provide a sanitized vehicle with personnel previously checked by the medical team. The car, supported with a plexy glass shield to separate passengers seat from driver, will have: hand sanitizer gel, face masks, information leaflet on the resort’s anti COVID  procedures, disposable nitrile gloves to avoid possible anaphylactic reaction in people allergic to latex.
• All baggage will be sanitized before entering the resort.

THE RESORT

• With its 50 hectares of flourishing park, Forte Village can be considered a destination in its own right with only one accessible entrance from outside. All services and infrastructure are accessible only to resort customers. A protected oasis which can only be accessed after strict medical supervision

MEDICAL CENTER ON-SITE

• The establishment of a Covid protection medical facility guarantees both customers and staff to be tested in order to verify their state of health, performing, monitoring activities in compliance with rigorous procedures for medical health.

TEAM OF DOCTORS AND HEALTH EXPERTS

• The presence of a management team of doctors and health experts from the “Covid Management Team – CMT” sector, able to manage processes in full compliance with the highest standards of hygiene and safety

MEDICAL CENTER

• A Medical Center is available on site, 24 hours a day, 7 days a week. The establishment of a Covid protection medical facility guarantees both customers and staff to be tested in order to verify their state of health, performing, monitoring activities in compliance with rigorous procedures for medical health.

TEAM OF DOCTORS AND HEALTH EXPERTS

• The presence of a management team of doctors and health experts from the “Covid Management Team – CMT” sector, able to manage processes in full compliance with the highest standards of hygiene and safety

SANITIZATION

• A protocol for sanitizing twice a day all common areas and surfaces with state-of-the-art certified equipment will be implemented
• Sanitization of the common areas will also include streets, play areas for children, sports facilities, swimming pools, bicycles before and after delivery, as well as golf cars
• The sanitizing protocol will also be applied to the guests’ rooms
• Hand sanitizer stations will be available throughout the property
• All baggage will be sanitized before entering the resort.
• Appropriate distancing will be guaranteed on the beach and the swimming pools as well as the sanitization of sunbeds, walkways and other materials, using eco-friendly products with low environmental impact
• In the swimming pool, as usual, a daily check of the water parameters and the chlorine level will be carried out to ensure continuous disinfection
• Guests’ luggage will be sanitized before being delivered to the room

STAFF

• A training program on all the prevention and protection measures for all the members of staff will be implemented to guarantee their own and all guests’ safety
• All our employees will undergo a regular cycle of tests
• Strict procedures for suppliers and technical assistance firms accessing the Resort are already in place

ROOMS

• Different types of accommodation, each with its own personality, meet the most demanding expectations of privacy: from the bungalows with their large private gardens, which make each unit a sort of small holiday home, to the exclusive villas each with its own private, heated swimming pool and butler service available 24/7

RESTAURANTS

• Almost all open-air, wrapped in gardens or by the sea, will be rearranged, maintaining the atmosphere that makes them unique

SPORT & LEISURE

• A wide choice of Sports Academies, including individual ones with personal trainers, and facilities that allow you to practice most of the sports outdoors
• A 4000 m2 open-air thalasso SPA surrounded by a tropical garden
• Kids & teens club, supervised by highly qualified staff, where children can be split into smaller groups in different, open-air locations, due to the number of facilities and activities available, so that all the activities proposed can be joined in total safety

COVID PROTECTION PROTOCOL ACCEPTANCE

• By staying in the resort, each guest undertakes to fully comply with all regulatory provisions time by time applicable and to the Covid Protection Protocol mentioned above, in order to fight and contain risks of Covid-19 contagion and accepts the treatment of his/her personal data, including health-related data, which will occur in compliance with the applicable law
• Refusal by a guest to proceed, at the moment of check-in [ovvero: in the appropriate lounge at the airport], to medical exams and checks indicated in the Covid Protection Protocol mentioned above and/or to respect at any time all the procedures thereby indicated will stop the guest’s stay in the resort, with no right whatsoever to refund, including any advance payment already made, and with the obligation to pay any sum however related to the stay so far occurred
• The Covid Protection Protocol mentioned above and its implementation aim at adopting the best precautions on the basis of the currently available scientific knowledge, according to the applicable regulations and the practices of the sector, in order to fight and contain risks of Covid-19 contagion
• It is hereby intended and each guest, by booking and however staying in the resort, acknowledges and accepts that any neutralization of such risks cannot be promised or guaranteed and Forte Village and its manager Progetto Esmeralda s.r.l. shall not be held responsible for any reason whatsoever in connection with such risks