Procedure

PROCEDURE 

The strict procedure studied by medical experts foresees the execution of a rapid antibody IGM/IGG test

Based on the result of the above test, there would be the following scenarios:

• Scenario 1

Negative antibody test, the guest is accompanied to their accommodation to start their holiday

• Scenario 2

Positive antibody test, the guest will be accompanied to a dedicated lounge for the execution of a molecular (PCR) test:

A – Negative molecular (PCR) test, the customer will be accompanied to their accommodation to start their holiday

B – Positive molecular (PCR) test, in any case a special protocol is applied:

The customer will be accompanied in the isolated and dedicated aseptic area of the resort, where in accordance and cooperation with the ASL (local sanitary authority), the Action plan Covid 19 will be implemented

Based on the clinical picture of the guest with a positive molecular test,  it will be decided if the customer can proceed the stay in the dedicated area of the resort or if a transfer to a designated regional structure is required

In the event of the stay at the resort, the customer will be kept in isolation until he/she will not test negative to two consecutive molecular (PCR) tests during a 24 hours interval

PROCEDURE ALGORITHM

CONTROL MATRIX

DISCLAIMER

• By staying in the resort, each guest undertakes to fully comply with all regulatory provisions time by time applicable and to the Covid Protection Protocol mentioned above, in order to fight and contain risks of Covid-19 contagion and accepts the treatment of his/her personal data, including health-related data, which will occur in compliance with the applicable law
• Refusal by a guest to proceed, at the moment of check-in, to medical exams and checks indicated in the Covid Protection Protocol mentioned above and/or to respect at any time all the procedures thereby indicated will stop the guest’s stay in the resort, with no right whatsoever to refund, including any advance payment already made, and with the obligation to pay any sum however related to the stay so far occurred
• The Covid Protection Protocol mentioned above and its implementation aim at adopting the best precautions on the basis of the currently available scientific knowledge, according to the applicable regulations and the practices of the sector, in order to fight and contain risks of Covid-19 contagion
• It is hereby intended and each guest, by booking and however staying in the resort, acknowledges and accepts that any neutralization of such risks cannot be promised or guaranteed and Forte Village and its manager Progetto Esmeralda s.r.l. shall not be held responsible for any reason whatsoever in connection with such risks is hereby intended that any change may be made to the Covid Protection Protocol, if necessary and/or appropriate in connection with technical needs and/or the development of the phenomena, provided that we remain committed to the goals of the highest attention paid to Forte Village guests’ and employees’ health and serenity